LEAP System Requirements

Subject to change without notice.

Hardware Requirements


  • 1.6 GHz or faster dual-core minimum.

  • 2.2 GHz dual-core recommended


  • 8GB available RAM or higher (16GB recommended)


  • Minimum 50GB available

Operating System

  • Windows 10 64-bit and Windows 11 64-bit

Important Information


  • ARM Processors are unsupported.

  • Processors must be x64 and support the SSE4.1 instruction set.

Operating System

  • Starter, Basic, RT and 32-bit operating systems are unsupported. The Operating System must be fully licensed.

  • Roaming profiles must be accessed locally upon login.



LEAP Integrates with Microsoft 365 subscriptions that includes desktop versions of Office applications for PC. LEAP recommends Microsoft 365 Business Standard.

  • Non subscription-based versions of Office are not supported.

  • Home editions are not supported.

  • Multiple or cross versions of applications are not supported.

  • 32-bit Microsoft Office is not supported


  • Exchange Online account as part of a Microsoft 365 subscription

  • To use shared inboxes ‘Download shared folders’ needs to be enabled in the Cached Exchange Mode Settings of Outlook.

Microsoft Teams

Teams app requires a Microsoft 365 account with the appropriate license plan.

LEAP recommends:

  • Microsoft 365 Business Standard

General Ledger

  • MYOB AccountRight Plus/Premier

  • MYOB Business Lite/Pro

  • Xero

Only online Company Files are supported.


  • Adobe Acrobat Reader DC or Pro DC for PDF documents only.

  • The ‘New Adobe Reader’ look is not supported

Important Information


  • Office 2013, 2016 and 2019 one-time purchase are unsupported.

  • Multiple installations of Office are unsupported. Office must be fully licensed.

  • Starter, RT, Home & Student, Business Essentials, Personal, Enterprise E1 & Home editions of Microsoft Office are unsupported.


  • IMAP is not supported

Recommended Internet Speed vs. Users

1-3 users

10Mbps+ / 1Mbps+

4-9 users

10Mbps+ / 10Mbps+

16-25 users

40Mbps+ / 40Mbps+

25-50 users

100Mbps+ / 100 Mbps

50+ users

Contact support


Apple Mac

LEAP does not run on Mac OS. A virtual Windows environment needs to be installed on your Mac device to run LEAP. Virtual solutions must meet or exceed the minimum hardware system requirements.

  • LEAP recommends Bootcamp over Parallels.

  • Apple M1 & M2 CPUs are unsupported.


Any virtualisation must have allocated dedicated system resources that meet or exceed LEAP's hardware & OS system requirements. Performance on a virtual environment is the sole responsibility of the firm.

Screen Resolution

LEAP supports a minimum screen resolution of 1280x720.


Stable ADSL2+ or higher connection dependant on number of users.


LEAP executables and paths must be included on your antivirus and Firewall exclusions list. See antivirus article on LEAP community for details.

Region & Language

English (New Zealand)

Mobile App

Device compatibility can be found on App Store or Google Play Store.

Important Information


  • Terminal Servers, Remote Desktop (RDS) & Citrix environments are unsupported

  • All environments where users share an OS instance are unsupported


  • Proxy servers are unsupported.


  • Networked Multifunction scanners cannot use the Scan to LEAP functionality. Local scanners must use TWAIN driver

  • Desktop scanners with TWAIN driver support can be used to scan directly to LEAP. Microsoft XML Core Services 4.0 Service Pack 3 needs to be installed for LEAP Scan.

3rd Party PM Software

  • Other practice management systems may cause interference with the operation of LEAP; these must be uninstalled prior to the installation of LEAP

Service Packs

  • LEAP recommends that all supported versions of Windows and Microsoft 365 have the latest software updates available under the 'General Availability Channel' service channel

  • Windows and Microsoft 365 versions under ‘Windows Insider Program’ are not recommended for use with LEAP

  • Windows N and S Editions are not supported