Subject to change without notice.
1.6 GHz or faster dual-core minimum.
2.2 GHz dual-core recommended
8GB available RAM or higher (16GB recommended)
Minimum 50GB available
Windows 10 64-bit and Windows 11 64-bit
ARM Processors are unsupported.
Processors must be x64 and support the SSE4.1 instruction set.
Starter, Basic, RT and 32-bit operating systems are unsupported. The Operating System must be fully licensed.
Roaming profiles must be accessed locally upon login.
LEAP Integrates with Microsoft 365 subscriptions that includes desktop versions of Office applications for PC. LEAP recommends Microsoft 365 Business Standard.
Non subscription-based versions of Office are not supported.
Home editions are not supported.
Multiple or cross versions of applications are not supported.
32-bit Microsoft Office is not supported
Exchange Online account as part of a Microsoft 365 subscription
To use shared inboxes ‘Download shared folders’ needs to be enabled in the Cached Exchange Mode Settings of Outlook.
Teams app requires a Microsoft 365 account with the appropriate license plan.
Microsoft 365 Business Standard
MYOB AccountRight Plus/Premier
MYOB Business Lite/Pro
Only online Company Files are supported.
Adobe Acrobat Reader DC or Pro DC for PDF documents only.
The ‘New Adobe Reader’ look is not supported
Office 2013, 2016 and 2019 one-time purchase are unsupported.
Multiple installations of Office are unsupported. Office must be fully licensed.
Starter, RT, Home & Student, Business Essentials, Personal, Enterprise E1 & Home editions of Microsoft Office are unsupported.
IMAP is not supported
10Mbps+ / 1Mbps+
10Mbps+ / 10Mbps+
40Mbps+ / 40Mbps+
100Mbps+ / 100 Mbps
LEAP does not run on Mac OS. A virtual Windows environment needs to be installed on your Mac device to run LEAP. Virtual solutions must meet or exceed the minimum hardware system requirements.
LEAP recommends Bootcamp over Parallels.
Apple M1 & M2 CPUs are unsupported.
Any virtualisation must have allocated dedicated system resources that meet or exceed LEAP's hardware & OS system requirements. Performance on a virtual environment is the sole responsibility of the firm.
Stable ADSL2+ or higher connection dependant on number of users.
LEAP executables and paths must be included on your antivirus and Firewall exclusions list. See antivirus article on LEAP community for details.
English (New Zealand)
Device compatibility can be found on App Store or Google Play Store.
Terminal Servers, Remote Desktop (RDS) & Citrix environments are unsupported
All environments where users share an OS instance are unsupported
Proxy servers are unsupported.
Networked Multifunction scanners cannot use the Scan to LEAP functionality. Local scanners must use TWAIN driver
Desktop scanners with TWAIN driver support can be used to scan directly to LEAP. Microsoft XML Core Services 4.0 Service Pack 3 needs to be installed for LEAP Scan.
3rd Party PM Software
Other practice management systems may cause interference with the operation of LEAP; these must be uninstalled prior to the installation of LEAP
LEAP recommends that all supported versions of Windows and Microsoft 365 have the latest software updates available under the 'General Availability Channel' service channel
Windows and Microsoft 365 versions under ‘Windows Insider Program’ are not recommended for use with LEAP
Windows N and S Editions are not supported